Lucas Aftermarket Operations: Service Engineering Manager | Completed conversion of a manual service parts record system into computer database; 25k technical records in 6 months | | Following acquisition of Smiths supervised the parts rationalisation identifying 8000 viable parts from 20,000; absorbing the Smiths Service Operation in two months | | Represented the Division in a major strategy analysis of vehicle electronics servicing. Prepared the final report outlining the key direction for Lucas Agents | Co-ordinated new vehicle launch information packages released against fixed deadlines for Metro, Maestro, Montego, Rover 200, Jaguar XJS and Ford Sierra
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